After a decade of growth, the luxury and fashion sectors have been hit hard by the coronavirus crisis, with lockdown measures aimed at curbing the spread of the disease leading to store closures around the world. This is the biggest threat to the £2.2 trillion sector since the 2008 financial crisis, with weak consumer confidence likely to hold back sales for several more months.
But there are positives, as the pandemic has forced long-awaited changes in an industry that has been slow to respond to environmental concerns and embrace digital technologies. Luxury industry leaders have their work cut out for them to weather the crisis, but they could be the pioneers of significant changes that will leave a lasting mark.
“We teach our students to be trailblazers: agile, flexible, and adaptable,” explains Michel Phan, director of the MSc in Luxury Management and Marketing at emlyon business school. “In this sector, you can't rest on your laurels.”